Our Refund Policy

We want you to be satisfied, so all eligible courses purchased on Mock Test Channel can be refunded within 2 days , provided the request meets the guidelines in our refund policy. 

For more information regarding our refund policy, please see below.

How to submit a refund request

Write us a mail on [email protected].

Refund status

Once a refund is initiated on our end, we will notify you via email.

Our 2 days policy

While our 2 days refund policy is to allow students to learn risk free, we must also protect our instructors from fraud and provide them a reasonable payment schedule. Payments are sent to the instructor after 2 days, so we will not process refund requests received after the refund window.

Additional reasons for denied refunds

We reserve the right, in our sole discretion, to limit or deny refund requests in cases where we believe there is refund abuse, including but not limited to the following:

• A significant portion of the course has been consumed or downloaded by a student before the refund was requested.
• Multiple refunds have been requested by a student for the same course.
• Excessive refunds have been requested by a student.
• Users who have their account reported, banned or course access disabled due to a violation of our Terms and Conditions.
• We do not grant refunds for any subscription services unless otherwise required by applicable law (please see below for more information). 

These refund restrictions will be enforced to the extent permitted by applicable law.

Have more queries about our refund policy, reach us out on [email protected]